External Dispute Resolution Scheme

FBAA Members are required to be a member of an ASIC approved External Dispute Resolution Scheme (EDR). The FBAA’s preferred scheme is Financial Ombudsman Services (FOS formally BFSO).

» Financial Ombudsman Service Membership Application Form (PDF document - 130KB)

Send completed applications forms to:

Phone:	1300 780 808
Email:	membership@fos.org.au
Website:	www.fos.org.au
Fax:	03 9613 6399
Post:	GPO Box 3 Melbourne Vic 3001